Exchange & Return Policy

Bracelets, Earrings, Necklaces: Due to the personal nature of these items, no returns or exchanges are accepted. If there is a problem with your order, please contact us at bobbijean.keesling@gmail.com within 3 days of receiving your order to discuss a solution. Please be sure to read the Care Instructions (located under the About Us tab) for information on how to properly care for your jewelry. BobbiJeanK: Baubles & Designs is not responsible for any damage or discoloration of leather or wood, ear wires, jewelry components, etc. after purchase has been made and received. We are also not responsible for incorrect sizing. Please read each listing carefully to see sizing information. Please note that you may not receive the EXACT same design on a pair of earrings due to the pattern of the leather. Also, it may be necessary to use different earring wires depending on availability (for example, stainless steel vs. Sterling Silver).

Decorative Tiles: No exchanges or returns are accepted on decorative tiles. If there is a problem with your order, please contact us at bobbijean.keesling@gmail.com within 3 days of receiving your order to discuss a solution. Please be sure to read the Care Instructions (located under the About Us tab) for information on how to properly care for your tile.

Ornaments, Pot Holder Gift Sets, & Wine Bags: Due to the personalized nature of these items, no returns or exchanges are accepted. If there is a problem with your order, please contact us at bobbijean.keesling@gmail.com within 3 days of receiving your order to discuss a solution. Please be sure to read the Care Instructions (located under the About Us tab) for information on how to properly care for your ornaments, pot holders, and wine bags.

Absolutely no returns on "clearance," "final sale," "sale," or "mystery" items.