Shipping is available for a flat rate of $4.00 via USPS First Class up to 16 ounces. Packages weighing over 16 ounces will be sent via USPS Priority Mail. All packages will be sent with USPS tracking information to the email on file with your account. Shipping is free for $50+ and local pick up is also available for those in the Fort Mill & Rock Hill, SC and Charlotte, NC areas and wish to pick up their items. Please choose the appropriate method- shipping or local pick up- at checkout.
Please note that if shipping is accidentally selected instead of local pick up, you will be issued a $4 discount coupon code to redeem at checkout on your next order. If multiple shipping charges are incurred and orders combined, you will either receive a free shipping discount coupon code or a $4 discount coupon code to redeem at checkout on your next order.
All orders are processed within 2-3 business days (up to 3-5 business days during holiday seasons). Custom orders or made to order items can take up to 5-7 business days. Orders are not shipped on Sundays or holidays. If you need your items sooner, please contact Bobbi Jean via email at email@example.com to confirm a rush order BEFORE purchasing. Preorders in the Facebook Community are subject to an approximate 2-3 week turnaround. Please refer to the specific preorder post for more information.
You will receive a confirmation email once your order has been submitted and another email including shipment and tracking information once your order has been shipped. If you choose local pick up at checkout, you will receive an email that your order is ready for pick up along with the pick up address. You can coordinate pick up with Bobbi Jean via Facebook or email as your bag will need to be placed outside in the basket (please do not show up unannounced; please confirm day with Bobbi Jean).
BobbiJeanK: Baubles & Designs is not responsible for packages once picked up by USPS. It could take up to 24-48 hours to see movement and/or tracking updates on your package from USPS. It is HIGHLY recommended that you sign up for text or email alerts via the USPS website using your tracking number. Please note that it could take 3-7 business days for your package to be delivered (this time could increase during peak holiday seasons).
If you have not received your package within a reasonable amount of time (please allow up to 2 weeks; 3 weeks during peak holiday seasons), please FIRST check the tracking number of your package as well as sign up for text or email alerts. Next, contact Bobbi Jean via email at firstname.lastname@example.org to discuss next steps which may include contacting USPS to submit a lost package claim.
If you have any questions regarding shipping or local pick up, please reach out to Bobbi Jean via email at email@example.com.
LAST REVIEWED & UPDATED: 02/20/2022